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View Full Version : Still no Sunrise? Order problems?

~intro
January 23rd, 2003, 04:23 PM
Maybe I'm just being impatient, but my Sunrise EP still isn't here. And just about everyone I know already got theirs. Wondering if something is wrong with my order. I'd email them, but there's no email address anywhere on the site. A pitiful oversight, imo. So, I know one of their representatives is on this board. Hope he checks this out. Would love to know where my CD and 12" is, and when/if it's getting here.

-Mark
www.djintrovert.com
~technosapien
January 23rd, 2003, 04:29 PM
info@causeandeffect.com

thats the email address

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~intro
January 23rd, 2003, 04:35 PM
You have better eyes than I. Never spotted that on the site. Just emailed them.

-Mark
www.djintrovert.com
~technosapien
January 24th, 2003, 10:33 AM
i didnt see it on the site either, but after owning my own domain i remembered that the hosting company always had it setup that anything@mydomain.com would be sent to my email

so i wanted to contact the band, so i emailed info@causeandeffect.com and after a few days i got a reply back.

since they are doing all the shipping themselves i would venture to say that maybe its just taking some time, plus i think i read somewhere that only the 12"s are shipping now and the cds wont go out til later.. but i'm not entirely sure on that fact.
~Baker
January 24th, 2003, 12:45 PM
Just wanted to clear this up. Both the EP and 12" are shipping. There was a couple days delay on the 12" due to it not arriving when the manufacturer said it would. As I've mentioned before, our ordering system is somewhat outdated and isn't as quick as the big boys such as amazon. We're hoping to upgrade at some point but until then, thanks for your patience. Since our system doesn't send auto-replies, please feel free to email me at info@causeandeffect with any questions regarding your orders.

The response from those that have received their EPs has been amazing. I've been saying for months that I think the songs on Sunrise are the best work the band has done. Being a long-time friend of the band, knowing what a struggle they've had and how hard they worked to get the new material to it's final stage, I couldn't be more proud of them. Good job boys!

Steve
~intro
January 24th, 2003, 02:05 PM
Maybe the 12" was what delayed my order. Oh well. Hope it gets here today. I'm excited to finally hear this thing.

-Mark
www.djintrovert.com
~Baker
January 24th, 2003, 02:20 PM
A whole bunch of orders that included the 12" went out early this week. Because of the delay, I upgraded shipping to Priority Mail so if the post office keeps their promise of 2-3 days, they should arrive today.

Steve
~Dan1boy
January 24th, 2003, 03:16 PM
Patience is a virtue young Jedi Mark. It's a good EP, worth the wait.